Join the anti-social Social club
Trust us, we know you are too busy building your brand identity to be social AF! Being a social media management agency, we also know that socials shouldn't be an afterthought, because, you guessed it, it's an extension of your brand and a way to showcase your brand personality. No matter where you are in your brand's marketing journey, we are here to help you level up your anti-social scene.
Whats involved
Social Strategy
We articulate the role + goals of each key social channel and develop your brand's voice and brand personality for consistency and identify your audience pain points to inform your content pillars.
Monthly pow-wow
Being a digital creative agency, we help shape your digital marketing efforts each month, by having monthly check-ins to discuss any upcoming requirements and run-through content suggestions.
Content Calendar
Approval of content will be required and we’ll work with you to establish our regular deadlines for content approval. Typically these are fortnightly or monthly depending on your preference.
Scheduling of Content
Keep going with working on your business, we ensure you stay consistent by posting on behalf of you. As the accounts grow we’ll work with you to maintain a suitable posting level.
Community Connect
Stop posting and ghosting - It takes two to tango and we take the hassle out of showing up and being active online by engaging and participating with your community.
Monthly Reporting
We provide a monthly report that includes key insights and tracking the primary goal, we describe this as “what success looks like” and if something doesn’t work? We pivot.
Our social media management process
social strategy
We deep-dive into your brand identity to understand it inside and out, looking at what you’re currently doing, and explore what's working and what's not. We uncover opportunities and set project priorities that align with your social media goals, some people call this strategy but we know it as the game plan.
brainstorm
Now we got all the tea from our social media strategy meeting, and a strong game plan in place, we spend time collecting ideas around trends that align with your content pillars. We brainstorm for the future as well as your social brand goals for the coming month. There’s no more “winging it” here, everything we do on your socials has purpose and speaks to your ideal audience.
creative design
When designing we always refer to the game plan while staying true to your brand identity guidelines. We create aesthetically pleasing social media posts that will evolve your brand's visual goals. Each post will speak to one of your content marketing pillars, and each caption is crafted in your brand voice so that you have a consistent brand presence.
deliver
Done for you social media content calendars, delivered ready for your approval. We allow you the time to provide revisions or comments, and nothing goes live until you provide the final approval. We then leverage your brand’s imagery with the best posting times and deploy your posts while spending time on your account to engage with your audience.
A's to your social Q's
We’ve taken the awkward out of asking all the right questions about social media management, peek your answers below.
How does social media management work?
Being a social media management agency in Canberra, we work with you and your team to create a unique strategy that is just right for your business, once we have the strategy in place we share relevant and engaging content on your selected social media pages while spending time on your pages interacting with your audience, because socials is a two way street.
What does social media management cost?
No two businesses are exactly the same and our prices and processes reflect that, our plans start from $195 per week, but they aren’t cookie cutter, we tailor our packages to suit your posting needs and requirements that best reflect your brand identity.
What if I don't need full management, just some help?
We understand that some brands want to be more hands on, but need a little assistance in organising a strategy and posting plan, while working on your unique strategy we can organise a way that you are able to write your own captions, post on the planned days and be the social butterfly you know you are.
Do I have to sign up for a minimum term?
Results don’t come overnight, and consistency is key, this is why we require a minimum 6 month commitment to work with us. At the end of the day, we’re here to help your brand tell its story and this takes time.
Do you reply to comments?
We sure do, when you sign up, we ask for a list of common questions and general facts about your business so that we can respond to most questions on your social media platforms, but if there is something that we don’t have the answer to or needs a more detailed response, we will direct them to contact your customer service.
Do I really need to have community management?
In short, yes. Being a social media management agency in Canberra, all our packages include community management because being social is a two way street. When handling your community, we not only reply to comments and DMs, but we also interact on every posting day to ensure your brand is showing up and being active online. So sorry, we eliminate the whole posting and ghosting nonsense.
What if I don't know anything about social media?
Don’t stress, we got you! We’ll teach you the basics so you can understand what is happening on your social media pages, that way you will feel confident in reading our monthly reports.
Will I still have access to my social media pages?
Of course, we work with you and your team while we manage your social media pages, and you will always retain ownership. See us like an extension to your business that is posting relevant brand content that speaks to your customers.
